Ours included taking any messing about out of our hands. It was quick and easy and we were waived on the seminar which was key to getting everything done in the alloted timeframe. We were going to get it done through an alternative route which was peanuts in comparison but the seminar was a bit of a stumbling block so we had to go for Plan B.
I was quite thankful at the time as I was absolutely clueless on the process, short on preparation time and over here in the UK.