Ah didnt know that, the problem with dealing with the civil service (well one of them) is that they dont really offer any information whatsover, you have to find out everything yourself. I've asked them to return my passport which I was told would take up to 4 weeks, but I very much got the impression that the person I was speaking to wasnt going to do a damned thing especially after she tried to end the call saying she'd get it sent out and I had to say 'but you havent asked my name yet'
Of course it takes 25minutes+ to get to speak to a person too, which is infuriating to say the least. If I find it infuriating having to deal with departments of the civil service, I can only imagine what its like for those who are relying on them for things of much higher importance, like their ILR of course. I guess there's a reason why after revolutions they tend to shoot all the civil servants.
