Thats interesting as Royal Bank of Scotland, Natwest and the Isle of Man Bank are all the same company.
It wasn't plain sailing for us. And quite convoluted, so much so that I cant remember the half of it. But I did find that I got a different story depending on who exactly I spoke to inside the bank. The higher I went, the more sense I got.
Funny thing was that our apartment was less than a minutes walk from the bank!
You could also try your NHS card from the doctor's surgery if you have registered and they have sent you one. Ours has our address on it - they normally do.
hmm thats weird, I'm not a british citizen but i was able to open my own bank account with Halifax,,
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