This is what the reply of VFS Philippines to my inquiry on how can i track my documents online since I submitted my application at the old UKVAC (TT Services).
Think they are really busy because I emailed to them on June 4 and this reply was sent July 5.This could be one of the reasons why application results are also delayed.
[I]Greetings from UK VAC!
There maybe times that despite our best intentions, unavoidable circumstances may have interfered with our goal of providing you with the best possible service and for that we apologize for the delay in replying to your missive.
Your visa application is still on process. It was delivered to the British embassy last May 10, 2007. For Non-settlement visa applications the visa section targets to process applications in 15 working days. This process results in one of 2 outcomes: Issuance of visa or Refusal of visa. It is also possible that the processing time may go beyond 15 working days as we are currently in the peak travel season to the United Kingdom . If an Entry Clearance Officer (ECO) decides to require an interview, our office will inform you of the interview procedure. This could be done by calling you at your residence or by sending you a text message through your mobile and for settlement visa applications the visa section of the embassy targets to process applications in 3 months. There will be one of 2 outcomes: issuance of visa, or refusal of visa. If she requires an interview the embassy aims to provide a date within this 3 month period.
You may not be able to check the status of your application to the VFS website as your application was submitted to the former outsource partner of the British embassy. You may track your visa application by calling the British embassy call center from any of the following numbers:
For PLDT/Smart/Touchcard Subscribers: 1-909-858-4727 or 1-909-UKVISAS
For Globe/Innove/Touchmobile Subscribers: 1-900-858-4727 or 1-900-UKVISAS
For Bayantel Subscribers: 1-903-858-4727 or 1-903-UKVISAS
Simply inform the call center agent of the passport number and full name. This service is available nationwide through NDD-enable telephones, Monday to Friday 8:00am to 8:00pm, Saturdays 8:00am to 6:00pm. For applicants or sponsors calling from outside the Philippines can call on +632 884 2661.
Yours truly,
UK VAC[/I]
