Sending a package to the Philippines?

[Dedworth]

6 weeks ago I used DHL and made a mistake of using an agent for my convenience. The 5kg package did arrive in Mindanao and all was well. The tracking is not up to date after it got to Manila. It took 24 hrs to get to Manila it took another 5 day to get to Mindanao. When I tried to contact DHL because there had been no movement for 3 days they said they couldn't help me and to contact the agent as i was not the sender. As for the live tracking , it was updated 2 day after my wife had received it, she also had to pay tax she thinks of 600 peso for documents of no real value

I think they've led you up the garden path - DHL you have a unique consignment number and DHL's part of the deal is to provide the delivery and tracking part. I'd demand a refund from the reseller (it was they who accepted your ££'s) and ask for some clarification from DHL

[grahamw48]

5 days to Mindanao ?

Not too bad. You can only make a Carabao move so fast.

[Sleeplesinwales]

Anybody knows a company that send a balikbayan box fron caernarfon, gwynedd?

[Steve.r]

Anybody knows a company that send a balikbayan box fron caernarfon, gwynedd?

I always reccommend LBC, because they get my stuff there. But there are other companies.

[lastlid]

6 weeks ago I used DHL and made a mistake of using an agent for my convenience. The 5kg package did arrive in Mindanao and all was well. The tracking is not up to date after it got to Manila. It took 24 hrs to get to Manila it took another 5 day to get to Mindanao. When I tried to contact DHL because there had been no movement for 3 days they said they couldn't help me and to contact the agent as i was not the sender. As for the live tracking , it was updated 2 day after my wife had received it, she also had to pay tax she thinks of 600 peso for documents of no real value

I had what appears to be a similar problem as our documents were sent to my wife via a 3rd party. Unbeknown to me ( and my wife ) my wife uses the wrong zip code for her address in Cavite. Once I realised I called TNT, our courier and I too met with complications and was quoted the Data Protection Act on what was my own information - how absurd! Thankfully, to a greater degree TNT saw sense and I got the ZIP code changed and all was well.

[raynaputi]

Anybody knows a company that send a balikbayan box fron caernarfon, gwynedd?

LBC just call their number and they will schedule you for delivery & pickup of the box..I used them to send a balikbayan box myself.

UNITED KINGDOM
UK Branch: Unit 9 Victoria Industrial Estate, Victoria Road, North Acton, London W# 6UU
Customer Service Hotline: 020-31102522

[Ako Si Jamie]

I want to send a 5kg package to the Phils but I'm not paying £75. That's twice as much as the value of the contents.