We haven't heard anything from HMCT regarding our appeal and they seem to have ignored an Email I sent them 10 days ago. So yesterday I decided it was time to give them a ring to see exactly what was going on. So after about 20 minutes I finally got through to a human being albeit a human being whose command of the English language was not upto the standard expected of my wife for her to apply for a visa. Anyhow the Indian/Pakistani gentleman was able to tell me that they had the appeal papers which didn't come as a shock as I had sent them registered post. However they were not in a position to do anything until they had received confirmation that the appeal fee had been paid. I enquired if this was confirmation of the £140 that they had taken from my bank account on the 23rd April and he said that although they had taken the money a month ago they had not yet had it confirmed by the appropriate department. Trying not to get irate I asked him if it would be possible to phone the dept concerned as I can assure him that they have had my money for over a month.
He said he would do this and I would probably get a letter in 7 to 10 days informing me of the appeal process in as much as our documents would be sent back to the embassy in Manila for an ECM to review the decision. He was however very pleased to be able to give me an appeal reference should I need to phone again.
So there you have it they have had the appeal for approximately 5 weeks and in that time have done all. To say these people are frustrating is an understatement. Obviously I haven't seen my wife since December so I am hoping to fly out to see her in July for 10 days and I wouldn't be in the least bit surprised if I arrive there before our appeal papers.
These people have no idea of the pain they cause us and I honestly believe they dont even care. Pay your money and we'll deal with it when we can.