Dhl staples at morden!!!

[manilabong]

I have been bawling my eyes out since yesterday. I haven't had a good sleep. I am so so so pissed and frustrated that instead of arriving on Thursday, June 28, the parcel containing my husband's documents hasn't left the UK yet! He sent it on Tuesday morning. We thought all was well until we tracked it and it showed that it was "returned to shipper." What's weird was it wasn't sent back to him! He rang them up and they said that something was overlooked etc etc they kept apologizing etc etc BUT Why didn't they inform him right away? They said they would call him if a problem occurred! I am so disappointed and disheartened. ahhhhh!!!!!

[Terpe]

To be honest, I can fully understand your frustration.
The last package I sent via DHL also encountered problems with no feedback from them. I was the one who called after 3 days when the package did not arrive.

It seemed to me that DHL were having issues that they didn't get before.

Needless to say we will be looking for alternative courrier services in the future.
Although it has to be said members here have had issue with most of the alternatives also.

All organisations have problems from time to time, but it's how they manage them that's important.

Hope all goes well for you eventually.

[lastlid]

54556a.jpg

[manilabong]

To be honest, I can fully understand your frustration.
The last package I sent via DHL also encountered problems with no feedback from them. I was the one who called after 3 days when the package did not arrive.

It seemed to me that DHL were having issues that they didn't get before.

Needless to say we will be looking for alternative courrier services in the future.
Although it has to be said members here have had issue with most of the alternatives also.

All organisations have problems from time to time, but it's how they manage them that's important.

Hope all goes well for you eventually.

Thanks, Terpe. The parcel will arrive on Monday, and I'll be lodging my application the next day.

[manilabong]

54556a.jpg

Okay. I swear this made me laugh

[lastlid]

Okay. I swear this made me laugh

I was looking for one with Rooney in it but couldnt find one...

[lastlid]

751882-9219548-640-360.jpg

[RickyR]

Ah the DHL Staples service centres, we had problems with them in the past, what a mess!

[bigmarco]

I use the DHL centre at Beddington which is not to far from Morden and to date have had no problems.

[ReemaOwens]

Hello Manilabong! My husband sent his documents through Fedex and it says it will take 3 days but i got it in just 2 days..at the same you can track as well your documents through online on what country is it or if it is already in the Philippines..it's good because we can monitor our package I will lodge mine on Monday Manilabong! Goodluck and Godbless to us!