ILR Set M - PEO Croydon

[sars_notd_virus]

We have been waiting 13 weeks now for our FLR via their normal postal service, maybe only another couple of months to wait while they decide on what should be just a formality so "not fit for purpose" springs to mind.

they have given us the number to call but it seems useless as they said if the application is not more than 6 months you dont need to call them but have to wait for their decision on the application.

[lastlid]

they have given us the number to call but it seems useless as they said if the application is not more than 6 months you dont need to call them but have to wait for their decision on the application.

I think that, for the money they charge, they should at least be able to give you someone on the end of the phone who can at least give you some indication of how the application is progressing. And I think it ought to take less time than 13 weeks or 6 months or 1 week, come to think of it. Again I really don't think it takes many man hours to check this stuff over thoroughly. 1 man hour at the most plus a couple of verification phone calls if need be.

And if lack of staff is a reason, then again, for the money they should be hiring on more staff, if need be.

[sars_notd_virus]

I think that, for the money they charge, they should at least be able to give you someone on the end of the phone who can at least give you some indication of how the application is progressing.

I didnt receive any phone call, text, email from them since I submitted my documents ... the number they gave is only an answering machine saying they are experiencing a large amount of calls and will give you an alternative to go to their website.