Quote Originally Posted by Dedworth View Post
I'm at a loss as to how these things work - as I said can't make calls or text but email notification of your post just popped up on my Blackberry. No doubt o2 will will follow Blackberry's example last year when they had problems and refuse to give even part refunds of monthly contract payments
I was wrong

Mobile phone firm O2 will give compensation to hundreds of thousands of its customers after its network stopped working last week.

The firm says customers who pay monthly will get back 10% of their July subscription, the equivalent of three days' charges, applied to their September bill.

Pay-as-you-go customers will get back 10% on their first top-up in September.

http://www.bbc.co.uk/news/business-18884472