Thing is ... I'm not au fait with the technicalities of computers.So, yesterday afternoon, I got a friend to disconnect my 'DeskTop' appliance and take it to the local branch of PC World for them to dismantle the existing Norton Security system and replace it with another version of the same make, since the previous system was about to lapse and I didn't see the sense of renewing it automatically at a cost of nearly £70, when it'd be a lot cheaper buying it instore.
All well and good, until the engineer informed me I'd need to leave it there overnight. However, when I explained that I didn't have a car, the Store Manager kindly agreed to drop it off on his way home tonight. Which he did ... except - after he'd delivered and even set it up for me - I later discovered that, though the forum works fine, I somehow can't seem to get the new [security] system to recognise my details.
