Arthur, I cannot understand why seeing that you paid why they did not do all the job, if you have a laptop what is the main box they are on about is this a router?
Anti virus is normall only on the computer, I have nothing like that on my router.
I think you need somone who can be hands on with it, perhaps a local computer repair shop, you do not want to run with no anti virus on?
I cannot think what else to suggest.
As iI said I removed my AGV and put the Microsft one stright off.
Mick.![]()