Quote Originally Posted by travina View Post
your bf can do that. you just need to send an authorization letter to the embassy. and then i guess he can demand an answer of such refusal. thats what my bf did. he sent them a message and replied him a standard message and so he sent them a message again obliging them to answer it in a personal approach -case to case basis, and he demanded that it should be coming from the ecm or eco . and we both sent an email to the ambassador. its best to phone the embassy directly than vfs.
He did call the +632 858 220 but it only direct him to another number and he waited for more than 10 minutes (NO ANSWER). Do you know any other number?

We also emailed the ukinthephilippines@fco.gov.uk but they only told him that they forward the email to the embassy. He demand to get an answer straight from the Ambassador and complaint about their service. We are still waiting for their answer. Whilst I don't get any answer from my email to them that's why i decided to ask the vfs coz I am really upset not getting an answer.... Do you know any other way to contact them?