Hmm ... couldn't be ar$ed going to the bank ... too much to *interest (
*ANOTHER pun!) me on here!
Nor did I fancy hanging on at the end of a handset ... listening to intermittent automated
messages informing me my call had been placed in a queue "and would be answered shortly" ... grr!
So ... I decided to follow the suggestion [
#2] Stewart had given Steve.
, Stewart.
Lo and behold ... up popped a little message box in the top left hand corner of my screen ... followed -
almost immediately - by a typed:
"This is Sindhya. How may I help?" greeting (
wouldn't it've been funny,
HAD she begun her response with "H
iya"?
).
Anyway - once I'd explained what had happened and provided a few relevant details - it was agreed that the £64.99 Renewal Fee would be refunded through my bank within the next 10 working days ...
no problemo!
Hopefully,
your efforts will be rewarded with a similar happy outcome, Steve.
... timely reminder: I've since been checking over my July bank statement! And WHAT do I discover? 
You've guessed ... exactly the same thing's happened to ME, Steve! 
ards!!
Originally Posted by imagine
after I'd cancelled my Norton annual subscription in favour of a much less expensive version fitted by PC World.
... it's too late for me to do anything about it tonight! 
However, the Bank will be my first "port of call" tomorrow! Norton may imagine [s'cuse puns] they've got away with my money for another year ... but they're NO(r)T ON 
