anyone tried to cancell there nortons, and have been sucessfull, bloody sods took money from my account evn though i thought i cancelled with them by email, tried calling them but, we are so busy callat another time message is all i get, and what makes it worst my bank says i cant cancell the direct debit because its something that is not a direct debit, so i says is the only way then to close my account then, they then transfered me to there apartment for ilegal transactions, but they are closed, anyway back to the title, anyone had luck