Thank you for your email of 3 September concerning your wife’s visa refusal.
Please note that due to the Data Protection Act, we can only discuss personal details with individual visa applicants or their authorised representative. In the absence of a signed confirmation from the applicant that she is happy for you to act on her behalf, we are unable to discuss with you her visa refusal.
The applicant may send the authorisation letter in an email attachment to this mailbox so we may refer your concerns to the Entry Clearance Manager for consideration.
i cant understand why they cant discuss my visa application problem to my husband ...