For those who want to complain directly you can visit http://www.ombudsman.org.uk/make-a-c...ow-to-complain
You will need a response from your complaint to the UKBA before proceeding.
For those who want to complain directly you can visit http://www.ombudsman.org.uk/make-a-c...ow-to-complain
You will need a response from your complaint to the UKBA before proceeding.
Keith - Administrator
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