By experience - do UKBA, or visa section of the embassy reply to mails?

[melovesengland]

Hi

I'm wondering. Something that really me off, is when companies haven't got the common decency or manners to bother replying to correspondence.

I've got a question on our forthcoming visa application, which is extremely important to the application, and when we can apply. I phoned the helpline at UKBA last week, and was told I needed really to ask the visa section of the embassy where we would apply to, since they are the ones who would make the decision anyway. Fair enough I guess.

I sent off an e-mail, and so far no reply.

Well it could be that they have to either seek further advice, or they are busy, but I just have this feeling.........

Has anyone any experience -do they tend to reply to mails?

I could ask this question on here maybe, as someone might know, but it's related to one requirement in the new rules, and I really need something in writing from someone I could then quote in the application, should they decide subsequently to play silly beggars.

Thanks again

Hiya!

I am just wondering where did you emailed/sent your enquiries?

In my own experience, I would say that they do answer emails. Sometimes a quick response, sometimes not. Sometimes you receive an automated email sometimes a very informative email from one of the staffs bout your querries. Depends really on what your concerns are.

I have sent an enquiry before in VFS for the VIP premium service booking as the website isnt working and the application for the visit visa. I have also sent enquiries and request to the British Embassy for the reconsideration of our refused fiancee visa app and it was overturned.