Quote Originally Posted by malchard888 View Post
My wifes situation is similar to Rayna in as much as it has now turned 7 months since our application was received by UKBA and our MP also raised the question as to why the disgraceful delay, it took them a month to reply to him with the same stock answer that they applications are done in date order and we would hear in due course. £561 plus £20 biometrics for that sort of pathetic response is shameful yet it appears that if u pay an additional £300 and manage to get an appointment and appear at the designated place then u may get it in a couple of hours which just goes to show how simple and easy a non complicated application is to issue.
Exactly. It's not that they cant process them briskly. It's that they effectively choose not to. Under resourced I imagine, which is poor considering the amount paid in fee money.