Quote from a Consumer Group Forum
"Re: Query about salary overpayment
I work for my Local Council payroll section, when informing your daughter of the overpayment they should give her a point of contact to arrange salary deductions that would be affordable to her, if she is no longer employed by them it is usually deducted from the final salary and any outstanding amount passed onto the debtors department to arrange payment.
I dealt with a similar case where an employee had been put onto the wrong rate of pay, there was no way they could have been able to detect this, Unison stepped in and the debt was written off. If your daughter is not a union member, it may be wise for her to join and get some advice as overpayments are not always clear cut and there MAY be the possibility of getting the amount reduced depending on the circumstances. Either way they will accept payment by installments from her salary, even if it takes years to repay."
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