Quote Originally Posted by Terpe View Post
What I mean is that at no time during the visa process does the Embassy inform VFS of the decision result. It's simply not allowed.
That is the reason why VFS will never give an indication that the visa is despatched or ready for collection.

Only messages from the Embassy will ever state that the visa will be despatched.

Furthermore, many folks have stated that the applicant needs to state that they wish communication from the Embassy (it's not automatic)
I don't know whether this is fact or not, just saying that's all.

I think that they are just poorly organised. And at the prices they charge, there are no excuses. I didn't think that to start off with but over the course of time it has become obvious.

Now, if it was £100 for a spouse visa then I would understand a bit more.