I have no VFS 'hotline number' for their office.
I know that the general call centre number is quite expensive to call.
Here's the e-mail address: info.ukph@vfshelpline.com
This is free and VFS say you'll get an answer within 5 working days.
There is a telephone number and the name of someone at the VFS office somewhere here in the forum. I'll try a search and see if I can find it.
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