Yes, she visited the main branch in Quezon City and tried her best to get an NSO issued certificate, but they said its not available yet.

The only reason they authenticated her local marriage certificate was because her passport is damaged and she needs to renew this showing her marital status.

My wife will not go back to the Quezon branch as she has already tried. She has also visited the local registry office and its too late now, the copy being sent to the NSO is 'automatic' not 'fast.