Many thanks for all the advice. I have just rung Croydon and eventually, after listening to classical music for a while, have spoken to a very helpful lady. My wife's case will be considered under the old rules as she applied for FLR on 10th November 2011. She has passed her "Life in the UK" test so does not need to take another, she just needs to present her certificate. She does not need to take another English test as she passed this for her FLR. We took the lady's name and timed the call. All calls, of course, are recorded. We can apply for ILR 28 days prior to my Wife's FLR expiry, on the 14th October2013. The lady told me also that the fees always go up in April and the form we need to use SET(M) sometimes changes format, so we should check the BA website regularly to see if it has been amended. Any questions, please ask!