Quote Originally Posted by Win2Win View Post
Here's the address to contact John Vine at the ICIBI: http://icinspector.independent.gov.uk/contact/

DO NOT email. Write, and send a recorded letter. Keep the letter brief by using short bullet points not detailed sentences. State ALL the facts though, but don't waffle.

What does this do? No idea, but for those waiting it's someone else to complain to and will make them more aware of our problems.


Thank you win2win,
i am going to be writing a letter of complaint, cheers for the address,

this shows how usless the UKBA ar, what a shambles and we are calling the uk a 1st world country.. Our front line is a joke,

For the first time I actually got through to the ukba after a 25 min wait, i mentioned my wifes mother has had 3 major stokes very recently and we did mention this in our ILR application, The woman on the phone (jamican?) said she cannot speak to us as its not been 6 months yet??????
So i said what on earth are we to do if she dies? you have our passports! She said nothing she can do , if its an emergency we should goto the website and follow the instructions there!!!!!1

This is TOTALLY OUTRAGEOUS, My blood is boiling from this incompetence

So we are stuck in uk with no passports and £991 out of pocket because the people paid to do a job are not doing it or there is not enough staff!!!!!