Can we complain against action fraud police?

[Doc Alan]

Marlyn and Kenny, please stop blaming yourselves and feeling shame. Thank you for drawing our attention to this topic, and thanks to joebloggs it seems the relevant agency is ActionFraud (
http://www.actionfraud.police.uk/ ).
This is what they claim :-
“ Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.
We provide a central point of contact for information about fraud and financially motivated internet crime. People are scammed, ripped off or conned everyday and we want this to stop. We believe that we can beat fraud if we talk about it.
The service is run by the National Fraud Authority – the government agency that helps to co-ordinate the fight against fraud in the UK. We work with partners in law enforcement - the National Fraud Intelligence Bureau, run by the City of London Police - to make sure your fraud reports reach the right place.
You can report fraud using our online fraud reporting service any time of the day or night; the service enables you to both report a fraud and find help and support. We also provide help and advice over the phone through the Action Fraud contact centre. You can talk to our fraud specialists by calling 0300 123 2040. “
Their next paragraph is vague and not reassuring :-
“ Reports taken are passed to the police who may contact you for further information. Action Fraud does not investigate the cases and cannot advise you on the progress of a case. “
However, please try calling them and filling in their online form, which they claim takes 20 minutes, and try to stay positive. I’m sure you have members’ sympathy.

[Arthur Little]

I’m sure you have members’ sympathy.

Oh yes, they most certainly do ... our HEARTFELT sympathy! ... I can still recall, only too clearly, feeling gutted at losing £60 once. But to be cheated out of almost x30-times that amount must be totally devastating.

Filthy, scumbags responsible, deserve to rot in hell!

[marlyn&kenny]

Marlyn and Kenny, please stop blaming yourselves and feeling shame. Thank you for drawing our attention to this topic, and thanks to joebloggs it seems the relevant agency is ActionFraud (
http://www.actionfraud.police.uk/ ).
This is what they claim :-
“ Action Fraud is the UK’s national fraud reporting centre where you should report fraud if you have been scammed or defrauded.
We provide a central point of contact for information about fraud and financially motivated internet crime. People are scammed, ripped off or conned everyday and we want this to stop. We believe that we can beat fraud if we talk about it.
The service is run by the National Fraud Authority – the government agency that helps to co-ordinate the fight against fraud in the UK. We work with partners in law enforcement - the National Fraud Intelligence Bureau, run by the City of London Police - to make sure your fraud reports reach the right place.
You can report fraud using our online fraud reporting service any time of the day or night; the service enables you to both report a fraud and find help and support. We also provide help and advice over the phone through the Action Fraud contact centre. You can talk to our fraud specialists by calling 0300 123 2040. “
Their next paragraph is vague and not reassuring :-
“ Reports taken are passed to the police who may contact you for further information. Action Fraud does not investigate the cases and cannot advise you on the progress of a case. “
However, please try calling them and filling in their online form, which they claim takes 20 minutes, and try to stay positive. I’m sure you have members’ sympathy.

HI, Yes we did file a crime report with them but they said they will review reports and choose the serious crimes and might not even read our report apparently. I have found their facebook page for action fraud and seems lot of victims of frauds got no help from them at all!! they just receive calls and drink their tea! this job should have never been taken off the police,,,,