Flr (m) refused

[joebloggs]

what did you include with your application
evidence she passed the English language requirement ?

also did you supply at least six documents from at least three different sources in your single or joint names at the same address proving that you are and have been living together throughout the previous two years?

[junior02]

what did you include with your application
evidence she passed the English language requirement ?

also did you supply at least six documents from at least three different sources in your single or joint names at the same address proving that you are and have been living together throughout the previous two years?

sent all required docs she hasnt done kol as flr(m) dose not require kol but thats why they refused it, i dont understand.