Thats what i was thinking mistake, what would be the best way to contact them regarding this just a normal letter or calling ther helpline (if i can get through) or a reconsideration letter that i can only send once. I tell you it cheeses me off we pay all this money and get service like this, the uk border agency are a joke. i think they charge us all this money so the goverment can pay benefits to the eastern europeons that come here visa free..