Sounds like you got it sort there Sir remote assitance can sort a lot of problems but not all sadly.
Although this belongs in the Pc nerdy tech section, I left a full back up disk which basicaly you bung in and the answer file does every to set up with no input needed from the people at the disk. A few mintues updating the pc after that and its all back to normal. Just in case the worse happens
I even left a Hard disk which a few realitives have been showned how to swap over in case we have another hard disk failure on the machine. Pcs out there so seem to suffer from the heat and humidty which we just dont get for the sustained times they do.