Next time you want to buy shoes or clothes online, try Boohoo. I've used them a lot of times already and their customer service (even post a message in their FB page) has always been so helpful. They always answer right away. One time, I ordered and paid already and then I saw that they have a free delivery code which I failed to notice. I asked them via their Facebook page if I can still use it on my transaction. They said no but they did put that amount on my account so the next time I order something, I'd have credits/money in my account. The money is still on my account.