Quote Originally Posted by Josieyam65 View Post
Hello Dedworth,

Thanks for the advice. As i said in my post, it was 6 months that the problem started. We tried the recovery disks, it was alright after that, but after 1-2 days the problem occurred again. So maybe on the 7th month we sent it to acer. And it took weeks for the laptop to be repaired, even though It wasn't fixed. The third time was about 11 months and when returned was out of warranty. We sent them another email, but they didnt reply because its not under their warranty anymore.
of course the last time you sent it to them they knew your warrenty was almost up, they delay a little , send it back to you knowing , you have not enough warrenty left to send again,