Laptop momitor problem

[joebloggs]

I wouldn't bother messing about with it. The machine is only 6 months old go back to the retailer or online seller say they are "not fit for purpose" under the Sale of Goods Act 1979 and demand a full refund

http://www.tradingstandards.gov.uk/c...v0043-1011.txt

http://www.which.co.uk/consumer-righ...aulty-product/

If they refuse take a small claims court action against them (can do it online)

http://www.which.co.uk/consumer-righ...claims-court-/

Hello Dedworth,

Thanks for the advice. As i said in my post, it was 6 months that the problem started. We tried the recovery disks, it was alright after that, but after 1-2 days the problem occurred again. So maybe on the 7th month we sent it to acer. And it took weeks for the laptop to be repaired, even though It wasn't fixed. The third time was about 11 months and when returned was out of warranty. We sent them another email, but they didnt reply because its not under their warranty anymore.

yes but they haven't fixed the original fault
it sounds like it could be backlight has gone (but you should still be able to see something but very feint) more likely the inverter board, possibly the video cable, but i don't think its a video controller fault as you say it works ok thru hdmi.

look at this, shine a torch on it, can you see your desktop ?


check you tube for your acer model..