maybe so but as things stand and as i stated before ,i was just asking for her advice regarding ,having being given the passports back by her ,i stressed that i had read on the set m visa guidelines for filling in the set m application form that both the applicant and applicants dependants passports would be needed and posted to the border agency as part of their application ,i never nor did my wife at any point ask her to talk to us as if we were ..... ,and being in you position would you be quite happy to pay a local athority money to treat you like that i think not,maybe it may sound like little things to you but its my wife and daughters whole life and our whole future that is in this unprofessional persons hands ,personally i dont understand on how you compare your job and your patients and patients relatives to the way we were treated ,maybe ,the mould was broken after god made you and the settlement visa checking officer seems very like all local authority employees have a bad attitude,the relatives of your patients may just be concerned for their loved ones,maybe your not looking after them properly,but its not my place to judge you or your position ,my wife is and has been a nurse for many years ,she has a degree in batcholors science but she has a totally different outlook on patient concerns and care in regards to your opinion ,some people have different circumstances ,some loved ones cant look after their relatives for a various number of reasons,although it breaks their heart sometimes they have no other option than to put them in to care,but that doesnt make them a terrible person ,and when they try to give advice to you or who ever, i doubt for one minuite that they are trying to tell you your job ,they are infact only showing that they love and care for the person who is in your ward under your supervision ,maybe they are only trying to make sure they are getting the best of care. your job and patients are totally irrelivant to our situation.