Quote Originally Posted by grahamw48 View Post
I don't care if she had processed a hundred such cases that morning. That is no excuse.
There are plenty of suitable people currently unemployed and more than happy to pick up her baton.
Exactly!

She was unprofessional and sounds like she has a severe attitude problem. So this bag thinks it's ok to snigger at you because at one point you claimed tax credits? Maybe she should have to claim them for a while to focus her mind. If I spoke to customers like that, I'd be out on my ..... I am paid to be friendly to them - end of story - it is part of what I am paid for - PAID FOR - in capitals so the likes of her and those who would defend her can get it.