Quote Originally Posted by johncar54 View Post
I transferred money to BPI from Nationwide in UK (£3,000). I got charged an 'additional fee' 'somewhere' in the transaction. Both BPI and Nationwide said they did not make the additional change. I complained to Nationwide, they refunded the additional charge and gave me compensation for the inconvenience.
We use internet banking to transfer from Nationwide to PNB, the standard charge is £5 whatever the amount. I will mention that only a few days ago I called Nationwide about a savings a/c for my wife and they promised to call me back the next day, it was a day later than they promised when they did call me so they credited me with £20 for there late call! This is the reason I like good old Nationwide have been with them many years now!