Missed flight

[bhem_bhem]

That's not true.Yes you have a perfectly good claim and if you admit it to your insurance company I'm sure they will look at it.I don't know what insurance company you bought a policy with Johncar but if it was me I would not be buying from them again.

I've made lots of claims from lots of companies over the years and not once did they not pay out for a missed connection,doesnt matter if you book it together seperate or whatever.Its an insurance policy and that's why u buy it.

The flight was due at 15:50 but didn't take off until 17:00. We should have been in Manila by that time. They never said it would be delayed until we were on the plane at about 16:10. If they had announced it earlier then we could have rang etihad and changed to a later flight. Etihad were a complete waste of time as well. All there staff were clueless.

The insurers haven't replied to my email and I'm worried why I can't log in with the details I was given when taking out the insurance.

[Dedworth]

The insurers haven't replied to my email and I'm worried why I can't log in with the details I was given when taking out the insurance.

Sounds like a bit of a spurious insurance set up if you can't log in or get a reply to your email. Have you tried phoning them ?

As regards travel insurance I always feel its more economical and better peace of mind to have an annual worldwide family policy