Mike for clarity and following UKBA information, even though a person may be required by the provider to sit all four components of an IELTS test, they would meet the English language requirement by gaining a score of a minimum of level 4 in speaking and listening. Even if they failed the reading and writing components and overall their final score was less than 4.
for example:-
Reading = 1.5
Writing = 1.0
Speaking = 4.0
Listening = 4.0
Overall IELTS score = 2.5
Here. the applicant is able to demonstrate they scored level 4 for speaking and listening in an approved test by an approved provider therefore an applicant could use such results to meet the English qualification for partners.
Ann, your friend needs to reach a minimum score of 4 for each element of Listening and Speaking.
I'm afraid that a score of 1 will not be acceptable.
My guess is that your friend was a bit nervous and maybe couldn't concentrate enough.
Tell her to practice some more and try again. I'm sure she can do since her speaking was fine.
When a person is nervous it's easy to lose a focus.
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