Quote Originally Posted by imagine View Post
thanks michael, i will keep that noted if needed for future use,

i sent them another email last night, at last a reply today, saying ,Apologise for not properly informing you when we return your proof of billing.
and i was just about to give up ,
they are not so good at explaining or detailing what to do and how to
anyway it says i can call and remit by phone, or i can register my debit card for online remit,
so i will get on to that tomorrow

so im assuming i need to phone them to do that, so i hope they will be helpful in telling me how to sign in and make my own password,

oh well at least i know im accepted , i will get there in the end,

if you know the steps to do for starting the online account id appreciate a how to, just incase they are not open to explain,
Can't be much help with any detail Stewart because my niece set everything up for me ref internet banking as I've not much idea how to use computer, when I need to use on line banking I have everything written down so that I can use it!