if you were 'critically ill.' you would not be phoning someone upyou would be off to A&E. that's if your local hospital still has one, maybe thats why they are phoning, because they dont have a local A&E, the tories shut it down
what do you expect, do it on the cheap, they are not even doctors there, like i said, if your that ill you need to phone someone up thru the night, get to A&E