Quote Originally Posted by Dedworth View Post
What a shambles this outfit are it sounds like you are emailing a robot.

It might be an idea to get your husband and / or inlaws to forward this correspondence to their Members of Parliament. They should ask the MP to demand some speedy action to resolve the situation and also question why UK taxpayers money is being wasted employing muppets in Manila who quite clearly are unable to correctly handle applications and subsequent follow up correspondence .
Couldn't agree more. I have a feeling my mother in law would really do that... she's quite vicious when things dont go her way! hahaha. Why would they hire someone who cant handle such important matters like visas. My husband said that if our concerns / complaints weren't handled properly, he will continue to move up the hierarchy until this is taken seriously.