cheap flights

[irishman12]

2 years ago my girlfriend was returning to the UK after her holiday in the Philippines. Her internal flight to Manila was delayed. I rang China Southern to have her flight from Manila to Manchester changed to a later flight. The conversation went something like this.

Me: I want to change this flight to a later one.

China Southern: You can't do that.

Me: Why not?

China Southern: Because you bought a very cheap ticket (£800 return). It can not be transferred.

Me: The travel agent who sold me the ticket says the flight can be changed. There is nothing to indicate otherwise.

China Southern. The flight cannot be changed. You have to buy another ticket.

Me: She does not have the money to buy another ticket. Are you telling me that she has to stay in the Philippines forever because you won't change the flight?

China Southern. You have to buy another ticket. Goodbye.



I had to buy another single ticket for the next flight. The cost was so painful that my brain has erased the memory.

Forum members Beware.

john -did you get in touch with he travel agent where you bought the ticket ?did you have travel insurance?

[John.C]

john -did you get in touch with he travel agent where you bought the ticket ?did you have travel insurance?

There was no travel insurance.
I spoke to the travel agent.
The travel agent said to me. "They can change the flight if they want to"
I said: Yes - but they don't want to. In fact they are insisting that they won't do anything. And there is a young woman stranded in Manila.

I think she found the travel agent in a tiny ad near the back of a tabloid newspaper.
Since then, I am always asking who are we dealing with and exactly who are they.