Rant begins.
Ive had no end of problems regarding UK banks and to talking to Indians in India telling me I need to go to my local UK branch as they have blocked my access to MY money etc etc..

Any dealings I have with banks in the UK is done via Skype.. Cheap calls but you will need to load your Skype account in the UK!

Welcome to my world..I dont know the answer to your question so I`ll just shut up now!!
Rant over.