Your bf/fiance can order the birth certificate online.
Just have him click this link for full details of the Certificate ordering service from the General Register Office for England and Wales online ordering service.
There's no need to involve his ex at all.
Cost is £10 unless it changed recentlyWho can apply for a certificate & information required
Anyone who can identify the entry in the register and provide us with the correct fee is entitled to apply for a birth, civil partnership, marriage or death certificate.
Identifying an entry means knowing the pertinent details that will appear on the certificate.
•In the case of birth entries, we expect the applicant to name the name on the certificate, date of birth, specific place of birth (address or hospital name) and one or both parents names.
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