Hi,

Thanks to everyone for their replies. It seems from other threads that I was not alone in having this problem. Soon after I posted my original message I got a reply from the vip appointment email address and i made the vip appointment by email on the date i wanted. I am now in Manila with my wife and we will do the CFO counseling tomorrow and the VFS appointment on Tuesday. Clearly they just made an almighty b*lls up of changing to a new system. I hope everyone else managed to get their appointments sorted out.

All the best to everyone,

Martin & Aileen