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Thread: Difficulty getting an appointment

  1. #1
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    Difficulty getting an appointment

    Hi again. I've just successfully submitted my daughter's application, but now the problem is obtaining an appt at VFS. I tried emailing them to get a VIP appt but there is no reply. Even tried calling them but to no avail. It always states on their site that there are no dates available. Has anyone experienced this recently? I'm desperate 'cos I'm going back to UK in a few days..thanks..


  2. #2
    Respected Member rani's Avatar
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    Hi Aleesa! My daughter is experiencing the same. She phoned them and was advised to do the booking by email and so she did... They replied after five working days with this...


    "Thank you for your email.

    Please note that due to the current on-going transition from VFS appointment system to UKVI appointment module, there has been a delay on the linkage from the old appointment system to the upgraded appointment structure.

    We have been informed that the UKVI appointment scheduling portal is fully functional since Monday, 10th March.

    You may now book your appointment and applicants may revisit the visa4uk website and obtain an appointment using their GWF credentials as the UKVI appointment module is now available and linked to the online form filling portal.

    In case you are still unable to proceed, please provide the requested information hereunder in order for us to book an appointment on your behalf.
    Mr./Mrs./Ms.:
    Given name:
    Surname:
    Passport number:
    Visa category:
    Contact numbers:
    Email address:
    Preferred date and time (provide 3 options):"


    We tried the online booking appt again today but to no avail


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    Hi Rani .. I'm really very frustrated now..they should have announced it beforehand so we are aware about it..I tried emailing them again today but to no avail..I don't know what to do anymore. I'm going back to UK in a week's time ..I hope someone could give us an idea on what to do..hoping and praying..I'm running out of time..


  4. #4
    Respected Member melovesengland's Avatar
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    Hello ladies! I am about to complete my daughter and sisters app forms. I was just wondering if there's any success on booking an appointment already? Any updates?


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    Has anyone contacted the British Embassy Consular section??

    I'd do it asap and request a proper functioning system...

    Just trying to help


  6. #6
    Respected Member melovesengland's Avatar
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    I have just done Sir Peter, thanks for that. I pointed out that the appointment booking system on VFS Global website isn't working at all and asked them to fix any errors so we can proceed on our businesses.

    Let's see how it goes.


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    Quote Originally Posted by melovesengland View Post
    I have just done Sir Peter, thanks for that. I pointed out that the appointment booking system on VFS Global website isn't working at all and asked them to fix any errors so we can proceed on our businesses.

    Let's see how it goes.
    That's the spirit Novie

    They have a habit of not giving a clear answer so don't give up first time around


  8. #8
    Respected Member melovesengland's Avatar
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    Thanks for the rep! Just done what's needed to be done, many will benefit including myself if they will finally fix the problem.

    Hoping that they will do something about it.


  9. #9
    Respected Member Jentobeharrison's Avatar
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    Oh no! It's now making me worry as I will fill out my form Sunday and pay it Monday. I am unsure if i can get Thursday this week or Friday, but that's my target date of submitting my docs. Hope they will fix it as soon as possible,


  10. #10
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    Hope evrything will turn out ok, pls pls update us if theres an improvemnt on their appointment system coz we dont want the kids school vacation to be wasted on waiting for the system to be ok


  11. #11
    Respected Member stevie c's Avatar
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    Good luck everyone hope this gets sorted quickly




    AN HAPPY WIFE IS A HAPPY LIFE


  12. #12
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    Quote Originally Posted by melovesengland View Post
    I have just done Sir Peter, thanks for that. I pointed out that the appointment booking system on VFS Global website isnt working at all and asked them to fix any errors so we can proceed on our businesses.

    Lets see how it goes.
    You might consider raising a formal complaint for the attention of Maria Cecilia C. Madrilejo - VFS Global Senior Manager – Operations
    I can't find her personal e-mail by you could try the regular feedback.ukph@vfshelpline.com
    or the only other contact I have which is Maria Teresa Escueta on MariaE@vfsglobal.com

    Might be worth the effort....hopefully any reply with be with a useful e-mail for future contact


  13. #13
    Respected Member melovesengland's Avatar
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    There is no news yet so far, no email response yet. But I have noticed that the look of the website VFS Manila changed.

    http://www.vfsglobal.co.uk/philippin...pointment.html


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    Quote Originally Posted by melovesengland View Post
    There is no news yet so far, no email response yet. But I have noticed that the look of the website VFS Manila changed.

    http://www.vfsglobal.co.uk/philippin...pointment.html
    As I understand it Novie, visa appoinments are now made via visa4UK.
    Applicants should now book their appointments using their reference GWF number.
    The UKVI visa4UK appointment module should now be functioning and should be linked
    to the online form completion portal.

    Nevertheless, the whole transition has been a complete shambles....


  15. #15
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    Quote Originally Posted by melovesengland View Post
    There is no news yet so far, no email response yet. But I have noticed that the look of the website vfs manila changed.

    http://www.vfsglobal.co.uk/phili<br ...pointment.html

    Yah ur right they've put a step by step instructions on their new features, hope it will also be the same with their services...


  16. #16
    Respected Member rani's Avatar
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    Been trying this new website for appointment but


  17. #17
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    Quote Originally Posted by rani View Post
    Been trying this new website for appointment but
    Is that the new UKVI visa4UK appointment module Rani ??

    Maybe time for you to also shoot off a compliant to the British Embassy.

    What a terrible service........and not cheap either


  18. #18
    Respected Member rani's Avatar
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    Quote Originally Posted by Terpe View Post
    Is that the new UKVI visa4UK appointment module Rani ??

    Maybe time for you to also shoot off a compliant to the British Embassy.

    What a terrible service........and not cheap either
    Yes, Terpe! The new UKVI Visa4appointment module

    You are right. Time to complain


  19. #19
    Respected Member Jentobeharrison's Avatar
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    Quote Originally Posted by rani View Post
    Yes, Terpe! The new ukvi visa4appointment module

    You are right. Time to complain
    I really can't believe that this kind of agencies are having faults, aren't they aware of the big impacts of these to the applicants?

    I'm gonna fill out my application form later, is it still in visa4uk?

    They're really giving us a big confusion, including that new UKBA website


  20. #20
    Respected Member melovesengland's Avatar
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    No email, response from them yet unfortunately. I will keep you all up to date in case they will reply on my message.

    Annoying!


  21. #21
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    oh my until when will be this appointment issues


  22. #22
    Respected Member Jentobeharrison's Avatar
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    I will personally go there tomorrow to ask what we can do about it.


  23. #23
    Respected Member melovesengland's Avatar
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    Quote Originally Posted by Jentobeharrison View Post
    I will personally go there tomorrow to ask what we can do about it.
    Please let us knw jen what will be the outcome. No emails yet or any responses. This is going to be a long wait.


  24. #24
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    Quote Originally Posted by Jentobeharrison View Post
    I will personally go there tomorrow to ask what we can do about it.
    Goodluck and hope there will be a positive outcome.


  25. #25
    Respected Member Jentobeharrison's Avatar
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    Hey guys, I just did my online application and there was no problem with my booking appointment. My appointment will be on Friday, however my payment was unsuccesful due to a small problem with my bank. However, about booking an appointment, I did it in visa4UK after I sign declaration it will lead you to some pages where you will book your preferred schedule of appointment.

    Give it a try,


  26. #26
    Respected Member Jentobeharrison's Avatar
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  27. #27
    Respected Member melovesengland's Avatar
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    Ohh this is great! It is finally working then, that is a good news! I can finally lodge my daughter and sisters applications on friday. Thanks for the update Jen! Good luck to your visa love, let us know how it went yeah?


  28. #28
    Respected Member rani's Avatar
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    Quote Originally Posted by Jentobeharrison View Post
    Good job, Jen!

    Just tried getting an appointment sched for my daughter but i cant even get to the appointment details page. Is it because we have submitted and signed the declaration two weeks ago? Been clicking all the buttons on this new "book an appointment" page but FAILED


  29. #29
    Respected Member Jentobeharrison's Avatar
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    Since I haven't paid my application, I guess it's perfect time to double check. Did I answer the correct form for fiancée visa?

    Settlement-settlement-proposed civil partnership

    Is that correct?


  30. #30
    Respected Member Jentobeharrison's Avatar
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    Oh noes rani. I am unsure with this :( I hope it will be sorted soon,


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