Visa 4 UK is being difficult again.
My account has been locked and an unlock code has been sent to my registered e-mail address. I have been waiting for 3 hours now and I haven't received any e-mail from it. Any contacts for that website?
I was just about to print my application. :(
Anyone who has an idea what's going on? The website has no any reminder that they have latency but until now I am not getting the reset password link in my email. Also I tried logging in and this is the error message
They have a system error. You need to contact them and ask how you can submit your application with the error you are currently getting.
-=rayna.keith=-
...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...
Oh noes Rayna. :( I will be submitting my application on 2nd of April. Haay. I hope it will be okay on Monday.
I just logged into my account without any problems.......time to try again Jen
Just be sure you used the correct login details
Hi terpe, my account has been locked since Friday, I tried unlocking it by clicking the forgot password stuff and until now there's no resetting of password of any reply from visa 4uk to my email. :(Originally Posted by Terpe
I just logged into my account without any problems.......time to try again Jen
Just be sure you used the correct login details
Oh dear....
Have you tried clicking on the 'Log In' button and then selecting the 'Forgotten your password' link?
That may trigger another email with a link to unlock your account.
Have you checked that your e-mail client hasn't blocked the 'unlock e-mail' or put it in junk/spam folder.
Try a 'clean' log-in here:-
https://www.visa4uk.fco.gov.uk/Account/login
and hit the forgotten password link.
Sorry if you've done all this before
I tried logging in, I got the error message again from the above picture. I have click forgot password again and again...
But since Friday that I clicked that for the first time again, I haven't received any e-mail. Also there's no messages on my spam.
I am not sure if this is stupidity but I am thinking that even if it's online there are people who are working of resetting password but since it weekend no one could reset it lol. I can't print my application form huhu
Sorry Jen if this sounds crazy but just trying to help...
Did you use the same e-mail always with vis4UK ?
Has your internet provider blocked any e-mails ?
Are you able to completely set up and register a new account. Note that you'll need to use a different e-mail address to do that? Just an idea to minimise delays.
Hi terpe,
I didn't register for a new account as I have already paid with my application, just need to print the form out. I've been using the same email since then, I meant since I applied for my marriage visitor visa before. I have tried using my phone, my computer, a computer shop's computer, and a computer from work. :(
I wish I could help you out Jen........other than waiting until tomorrow.
I guess you already sent an e-mail asking for technical help ?
If not here's the address:-
UKBAIG.ServiceIntegration@fco.gsi.gov.uk
I have already sent an email, no worries terpe. I'm just really crossing my fingers that they can send an unlock code tomorrow or Tuesday, or else, :(((( is there any way that my boyfriend can talk to any one behind that website via phone?
I've been unable to find any telephone number for help with the website
Pity really.
The Director General of UKVI is Sarah Rapson
Her e-mail is sarah.rapson@homeoffice.gsi.gov.uk
Her telephone number is 020 7035 1678
Get in touch and demand an urgent response.
She may not know how to resolve, but she must know the person who does know.
Find that person .........post contact details here Hehehe
I just sent her an email and will also give the number to my fiancé in case something might get worse as expected lol thank you so much terpe
Let us know how he gets on Jen.....
Will definitely do terpe, thank you so much again
UPDATE:
I just called VFS Philippines and told the agent about my situation, she said the only option is to create a new account, pay again and request for refund of my previous payment. Tell me I am a bad person but I can't help but to vent out every thing. I told her that ITS A NO NO NO WAY!! Because it is not our fault, it's their system error, I cried whilst telling them how their silly website error affects people. I even told her that every thing has been organised and I WOULD NOT ACCEPT THAT IN JUST ONE UNLOCK CODE, ALL THE PLANS AND DOCUMENTS WILL BE CHANGED!! I told her that they should need to make their system better because it has big impacts to the people. This is not just a simple application.
I am aware that VFS has nothing to do with VISA4UK website but their system is also not good, I even told her the recorded welcome spill of their trunk line is too long that will already cost us 100 plus pesos as it is 32 PHP per minute!
Hi sir terpe, my boyfriend called Sarah and it goes straight to mailbox :( any other option?
Just leave a message asking who to talk to and resolve and ask for their contact details, or send an e-mail marked urgent.
Can't think of anything else just now.....sorry.
Sir terpe, I have printed my application form right after I submitted and paid it, but the thing is I used it as scratch where I put mini checked on the side cause of I was checking my answers. Do you think I can submit it? I talked to vfs and they said it's fine if I cannot give them the print out of my appointment because they already have the master list. I'm just worried with the application form
An unacceptable and disgraceful situation.
Boyfriend could copy the email to his MP, Home Secretary & Vine UKBA Inspector - covering more bases then
And also these are just pages 3-8 but the part1 and the logo of the ukvi and personal details are in page 3
Sir terpe this is the exact paper, as you can see, there are small checks beside the answers. Do you think I can submit these?
I don't think you can submit it if you put some markings on it.
...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...
Have you tried sending a letter to this address:?
feedback.ukph@vfshelpline.com
My fiance sent an email to them for my daughter's appointment sched and he got a positive response the very next day. Whereas, me and my daughter were waiting for their feedback on our emails for more than two weeks
maybe, your fiance could ask their help with regards to your situation.
All the best jen!
I don't know Jen.
My mantra is "minimise risks"........so personally I'd want UKVI to say it OK to submit.
I can't see it would make any difference.......but UKVI are not known for compassion or understanding.
UKVI should already have gotten back to you by now IMO
I've emailed Sarah Rapson, my boyfriend left a voicemail as well, I've also been calling the customer service of immigration, but they're queuing, I've also sent email to apply online e-support. I've emailed to what Ms rani suggested and got reply but she told me to email apply online e-support. I hope I can get a reply before Wednesday. I'm also scared and want to know what happened to my registration of email address if I am not receiving any email.
I just need my application form. Huhu
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