Quote Originally Posted by Jentobeharrison View Post
Hi dear, I am sorry to hear that, and I agree it is quite disappointing. I just submitted my application 5 days ago and I witnessed it, there were lots of people, and there were only 3-4 agents assisting you, and one agent doing biometrics. When I was there, lots of people were complaining especially the older ones, but since there were also lots coming from VIP, they were the priorities, I guess that's one of the reasons why the queue takes much longer, there were also lots of seamen which are in priority service too, so people in queue tend to wait much longer, plus every applicant's concern can't be finished in just minutes, due to their documents and some (like mine) complicated issue. And also it's peak season, I was seeing lots of families applying for visas too.
Thats it! They take massive amount of money for visa fees and yet they cant afford to employ more staffs. They should have enough staffs in every area so they can accomodate and follow the timetable.

It really made me croos, I have been soooo stressed today because of their shitty system. Why do we need to suffer? Very poor service.