Need advice about gathering documents for ILR

[Terpe]

We have bank statements from 2013-2014 but not 2012. I have also looked on my online banking about printing copies of statements but the available statements I could only print off are from 13-14.

Have you tried to request from the bank......should be no problem.

If you really can't meet the target documentation you'll need to provide an explanation in line with UKVI ILR form notes.