Yep! Looks like it! Hubby still tried calling the number provided on the website but no answer :(
I cant believe it is this stressful! AND difficult! There must have been a few who has migrated to the UK from Manila. Wonder how they did it without spending ridiculous amount of money! I don't mind the sea mail/surface even if it would take a little bit longer for the stuff to arrive in UK, but the fee! :(