Families held to ransom over passport chaos: As backlog hits 500,000, holidaymakers are told to pay £55 extra or risk losing their summer break

  • Exclusive picture reveals extraordinary backlog of applications in one office
  • Image released by whistleblower hours after May rubbished backlog fears
  • Officials offer to fast-track documents for £55.50 on top of £72.50 fee
  • Extra cost for a family of four would amount to £222
  • Labour accuse Home Secretary of complacency over passport woes
  • May insists there is no crisis at Passport Office despite complaints
  • Home Office re-deploys 200 staff members to frontline operations
  • But MPs say there is a 'backlog of half a million cases' with growing delays



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