Quote Originally Posted by Terpe View Post
I'd guess that message came from VFS application centre?
If that's correct then VFS have no idea on the decision.....they only know the application has been processed and the 'return package' is/will be available for collection. VFS are not allowed to open those packages.
That's just a standard message.
Manila Hub will never disclose decisions to VFS or anyone else other than the applicant

Unless there's a message directly from Manila Hub the only way to know the outcome is when the package is opened and the passport is in hand.
Hi Terpe,


Yes it is from VFS (sorry for omitting that in my original post).

Talk about an ambiguous email though

Could read as the application was received at UK Visa Application Centre yesterday at 2:50PM and it would be collected from there


Surely a better reply in this case would something like...

Dear whoever

We are now in receipt of your passport and other documents from the UK Visa Application Centre and would appreciate you collecting these as soon as possible.
Please note that we cannot advise you of the visa decision as your documents are private and confidential and as such can only be opened by yourself.
Our address is.......
Our opening hours are......


Or would this be too easy